Troubleshooting – Dexaplan VT 623 Instrukcja Obsługi

Strona 7

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GB / IE - 9

Troubleshooting

Fault

No image is displayed, the
operating status LED does no
light

Nothing happens after pressing
the doorbell button, “NO SIGNAL”
is displayed on the monitor after
pressing the Monitor button and
the operating status LED lights red

“NO SIGNAL” is displayed on the

monitor after pressing the Monitor
button or the doorbell button and
the operating status LED lights red

No image is displayed after
pressing the doorbell button, the
LED display lights green

A whistling sound can be heard

The image is displayed in black
and white and maybe flickering

Dark monitor image during twilight
/ darkness

The image is also too dark during
daylight

The monitor image displays a
bright background, however the
visitor is displayed dark

No sound

Remedy

Check the power supply
Remove the fuse holder [52] from the rear
side of the indoor station and replace the
fuse with an equivalent one (1 spare fuse is
supplied)

Correct the polarity of the connection

Check the connection and polarity

Use a suitable cable (wire cross section at
least 0.75 mm², max. length 75 m)

Check the connection and polarity

Change the settings in the settings menu

Place the indoor and the outdoor stations
further apart from each other
Reduce the volume on the indoor station

Regulate the volume on the indoor station

Check the power supply

Correct the polarity of the connection

Switch the monitor on and off using the
Monitor button

[38]

Set the system to PAL

Arrange additional lighting

Change the mounting height of the indoor
station or adjust the monitor brightness

Install additional lighting or change the
installation location of the outdoor station

Cause

The power supply is interrupted
The fuse has blown

The connection between the outdoor
station and the indoor station has been
interrupted
The polarity of the connection between
the outdoor station and the indoor
station is not correct

The volume on the indoor station has
been set too low
The power supply is interrupted

The polarity of the connection between
the outdoor station and the indoor
station is not correct
The connection between the outdoor
station and the indoor station has been
interrupted

The cable is too long or its cross
section is too small

The settings cause a “black” image

It is produced by acoustic feedback

The video signal is not switched
correctly
The wrong video system has been set

The outdoor station needs additional
light in order to be able to display a
good image

Your viewing angle to the monitor is
unfavourable

There is too much backlighting in the
background

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