A program crashes repeatedly, A solid blue screen appears, Other software problems – Dell Precision 390 Instrukcja Obsługi

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A program crashes repeatedly

 

A program is for an earlier Microsoft® Windows® operating system

 

A solid blue screen appears

 

Other software problems

 

1.

 

Press <Ctrl><Shift><Esc> simultaneously.

2.

 

Click Applications.

3.

 

Click the program that is no longer responding.

4.

 

Click End Task.

NOTE:

Software usually includes installation instructions in its documentation or on a floppy disk or CD.

 

Check the software documentation  —

 

If necessary, uninstall and then reinstall the program.

 

If You Are Using Windows XP, Run the Program Compatibility Wizard  —

 

The Program Compatibility Wizard configures a program so it runs in an environment similar to non-Windows XP operating system
environments.

1.

 

Click the Start button, point to All Programs® Accessories, and then click Program Compatibility Wizard.

2.

 

In the welcome screen, click Next.

3.

 

Follow the instructions on the screen.

 

Turn the computer off  —

 

If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold

the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

 

Check the software documentation or contact the software manufacturer for troubleshooting information  —

 

l

 

Ensure that the program is compatible with the operating system installed on your computer.

l

 

Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation

for information.

l

 

Ensure that the program is installed and configured properly.

l

 

Verify that the device drivers do not conflict with the program.

l

 

If necessary, uninstall and then reinstall the program.

 

Back up your files immediately

Use a virus-scanning program to check the hard drive, floppy disks, or CDs

 

Save and close any open files or programs and shut down your computer through the Start menu —

(See

Turn Off Your Computer

.

 

Run the Dell Diagnostics —

(See

Dell Diagnostics

)

If all tests run successfully, the error condition is related to a software problem.

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