Troubleshooting – LG LGE460 Instrukcja Obsługi

Strona 150

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Troubleshooting

Message

Possible causes

Possible corrective measures

Phone cannot be
switched on

On/Off key pressed too
briefly.

Press the On/Off key for at least two seconds.

Battery is not charged.

Charge battery. Check the charging indicator on
the display.

Charging error

Battery is not charged.

Charge battery.

Outside temperature is too
hot or cold.

Make sure phone is charging at a normal
temperature.

Contact problem

Check the charger and its connection to the phone.

No voltage

Plug the charger into a different socket.

Charger defective

Replace the charger.

Wrong charger

Use only original LG accessories.

Number not allowed

The Fixed dialling number
function is on.

Check the Settings menu and turn the function off.

Impossible to receive
/ send SMS & photos

Memory full

Delete some messages from your phone.

Files do not open

Unsupported file format

Check the supported file formats.

The screen does
not turn on when I
receive a call.

Proximity sensor problem

If you use a protection tape or case, make sure
it has not covered the area around the proximity
sensor. Make sure that the area around the proximity
sensor is clean.

No sound

Vibration mode

Check the settings status in the sound menu to
make sure you are not in vibration or silent mode.

Hangs up or freezes

Intermittent software
problem

Try to perform a software update via the website.

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