Messages indicated by the various lights flashing, Incidents that may occur, After-sales service – Gorenje WT52092 Instrukcja Obsługi

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26

EN

6 / INCIDENTS AND MEANING OF PARTICULAR LIGHTS FLASHING

•MESSAGES INDICATED BY THE VARIOUS

LIGHTS FLASHING

•Incidents indicated, which you can rectify yourself

In this section, we explain how you can rectify these incidents very
easily yourself.
Your machine automatically detects some operating incidents and
indicates these by particular options lights flashing.

•INCIDENTS THAT MAY OCCUR

•The cycle does not start

— You have not pressed the "Start /Pause" button
— There is no power to the machine:

- Check that the plug is correctly in the socket
- Check the circuit breaker and the fuses.

— The water tap is closed
— The machine's lid is not closed properly

•A puddle of water forms around the machine

Warning:

First of all remove the plug and the fuse and shut off the water

supply tap.
While the machine is operating, the permanent level control prevents
the water from overflowing. If, despite this, water comes out of your
machine, it may be that:
— The drain hook is wrongly positioned in the drain pipe.
— The water supply hose is not sealed tightly at the machine or tap end:

- Check that the seals are in place and the connections are tight.

•Heavy vibration during spin

— All the transport materials have not been removed correctly from
the machine:

- Check that all the transport wedges have been removed (see

"REMOVING THE TRANSPORT CLAMPS"

).

— The floor is not level.
— Your machine is resting on its two “front” castors (depending on the
model):

- Reset your machine on its feet by pushing the castor engagement
lever to the right.

•The washing is not spun or not spun enough

— You have selected a programme with no spin, for example "Drip-dry"
— The spin safety system has detected poor distribution of the washing
in the drum:

- Untangle the washing and programme a new spin.

• The machine does not drain

— You have programmed "Full drum stop"
— The pump filter is blocked:

- Clean it (see "CLEANING THE PUMP FILTER" for the relevant
procedure)

— The drain hose is kinked or squashed

• The lid does not open

— The programme has not yet finished
The lid remains locked throughout the programme.

• The drum doors open very slowly

(On machines fitted with gently opening doors)
— Your machine has not operated for a long time
— It is located in too cold a position.
— Detergent residue (powder) is blocking the hinges

- In all cases, everything returns to normal after the doors have opened
initially

Important :

As a general rule, whatever the anomaly detected, you

should stop the machine, unplug the power cable and shut off the
water tap

•Incidents indicated that require a breakdown engineer

Your machine also detects some operating faults that systematically
require the services of a breakdown engineer.

NB:
Before calling for your breakdown engineer, we would recommend that
you do the following:
- Set the Programme selector to the “0” position and remove the
electrical plug for at least 10 seconds
- Reconnect the plug and restart a washing cycle.
If the fault displayed persists, call your breakdown engineer and
remember to tell him which indicator lights were lit.

Important :

Do not restart a washing cycle if the drum remains locked or if

you notice water around your machine of if you notice a burning smell.

• AFTER-SALES SERVICE :

Possible maintenance on your washing machine should be undertaken by :

either your dealer,

or another qualified mechanic who is an authorized agent for the brand

appliances.
When making an appointment, state the complete reference of your equipment
(model, type and serial number). This information appears on the manufacturer's
nameplate attached to the rear of the equipment.

Lights flashing Causes / Remedies

Drain hose not positioned properly. Check the drain
hose’s position in the drain: the connection must not
be airtight (see the section “DRAINING AWAY THE
WASTE WATER”).

Drum blocked. Check that a small item of laundry
(e.g. a handkerchief or a sock, etc.) has not slipped
down between the tub and the drum and is stopping
the drum from turning. To access the bottom of the
tub, please refer to the section “CLEANING THE
PUMP FILTER”.

Lid not closed properly. Check that the lid is closed
and then press the “Start/Pause” button again to
restart the cycle.

The water tap is closed. Check that the water tap
is open and then press the “Start/Pause” button
again to restart the cycle. This incident may also
be caused by the drain hose being poorly connected
(see the section “DRAINING AWAY THE WASTE
WATER”).

The pump filter is clogged. Clean the pump filter (for
how to do this, see the section “CLEANING THE
PUMP FILTER”) and then press the “Start/Pause”
button again to restart the cycle.
Also check the drain hose’s position in the drain: the
connection must not be airtight (see the section
“DRAINING AWAY THE WASTE WATER”).

In this case, these are the three cycle progress lights
that flash simultaneously.

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